Question 1

What is BrowserSolver?

Accepted Answer

BrowserSolver is a web scraping API built for sites that block scrapers. Six modes cover static page fetches, JavaScript rendering, screenshots, WAF unlock on allowlisted domains, bot-vendor detection, and technographic profiling. Send a URL from your scraper; we run proxies, browsers, and retries.

Question 2

Which APIs are included?

Accepted Answer

Website Crawler for cheap HTTP extraction (1 credit), Website Rendering for JavaScript-heavy pages (2 credits), Website Screenshot for PNG, WebP, or PDF captures (2 credits), Website WebUnlocker for allowlisted vendor-hardened domains (3 credits), Website AntiBot to diagnose blocks before you scale, and Website Technology for technographic intel (1 credit). All modes share one dashboard credential and credit balance.

Question 3

How do credit modes differ?

Accepted Answer

Website Crawler calls bill at 1 credit. Website Rendering and Website Screenshot bill at 2. Website WebUnlocker bills at 3. AntiBot and Technology follow the multiplier documented for each endpoint in https://docs.browsersolver.com.

Question 4

Do I need my own proxies and browsers?

Accepted Answer

No. BrowserSolver runs proxies, headless sessions, and vendor unlock playbooks. Wire your scraper over HTTP and monitor pass rates in the dashboard.

Question 5

Which WAF vendors can WebUnlocker clear?

Accepted Answer

Enterprise stacks including Cloudflare, DataDome, Akamai Bot Manager, PerimeterX, Kasada, and Imperva on allowlisted domains. Open a ticket if you hit a 403 on a domain you need.

Question 6

Can I try BrowserSolver before paying?

Accepted Answer

Yes. New registrations include 500 signup credits with no payment method. Run real extraction jobs on production targets before subscribing.

Question 7

Are failed calls billed?

Accepted Answer

Credits apply on successful billable responses. Client errors, quota exhaustion, and platform failures follow the status-code rules in https://docs.browsersolver.com. Failed unlock attempts after retries are not billed.

Question 8

Can I change plans anytime?

Accepted Answer

Yes. Upgrade, downgrade, or cancel from the billing section of the dashboard. Plan changes take effect immediately.

Question 9

How do I request a new unlock domain?

Accepted Answer

Open a ticket from the dashboard with the domain, sample URLs, and expected volume. Our team validates feasibility and updates the allowlist.

Question 10

Where do I get help?

Accepted Answer

Email support@browsersolver.com or use the dashboard help center. Include request IDs from logs when reporting production issues.

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